Terms & Conditions

Effective Date: 20 July 2026

Welcome to the Mercy Care Trust website. By accessing or using this website, you agree to comply with and be bound by these Website Terms and Conditions. If you do not agree with these terms, please do not use this website.

1. About Us

This website is operated by Mercy Care Trust, a registered charity in England and Wales.

Charity Name: Mercy Care Trust
Registered Charity Number: 1175037
Location: Birmingham, United Kingdom

Throughout these Terms and Conditions, “we”, “our”, and “us” refer to Mercy Care Trust.

2. Use of This Website

You agree to use this website only for lawful purposes and in a way that does not:

  • Breach any applicable law or regulation.
  • Infringe the rights of others.
  • Restrict or inhibit another person’s use of the website.
  • Introduce viruses, malware, or other harmful material.
  • Attempt to gain unauthorised access to our website, servers, or systems.
  • Disrupt or interfere with the operation or security of the website.

We reserve the right to suspend or terminate access to users who misuse the website.

3. Website Content

The information provided on this website is for general information purposes only.

Whilst we make every reasonable effort to ensure that the information is accurate and up to date, we make no warranties or representations regarding its completeness, accuracy, reliability, or suitability.

Information on this website may be updated, amended, or removed without prior notice.

4. Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to:

  • Text
  • Images
  • Graphics
  • Logos
  • Icons
  • Documents
  • Design
  • Layout

is the property of Mercy Care Trust or is used under licence and is protected by copyright and other applicable intellectual property laws.

You may:

  • View pages for personal, non-commercial use.
  • Download or print material for your own personal reference.

You may not:

  • Copy, reproduce, distribute, publish, modify, or commercially exploit any content without our prior written permission.

5. Donations

Any donations made through our website are voluntary and non-refundable except where required by law.

We use secure payment providers to process donations. We do not store your payment card details on our website.

If you believe a donation has been made in error, please contact us as soon as possible so that we can review the circumstances.

6. Volunteer and Employment Applications

Submitting an application to volunteer or work with Mercy Care Trust does not guarantee acceptance, appointment, or employment.

All applications are assessed fairly and in accordance with our recruitment procedures and applicable legislation.

Where required, offers may be subject to references, identity checks, or Disclosure and Barring Service (DBS) checks.

7. Links to Third-Party Websites

This website may contain links to external websites for your convenience.

We do not control or endorse third-party websites and accept no responsibility for:

  • Their content
  • Accuracy
  • Security
  • Availability
  • Privacy practices

Visiting external websites is at your own risk. We recommend reviewing the terms and privacy policies of any third-party websites you visit.

8. Limitation of Liability

To the fullest extent permitted by law, Mercy Care Trust shall not be liable for any direct, indirect, incidental, consequential, or special loss or damage arising from:

  • Your use of this website.
  • Your inability to access the website.
  • Reliance on information contained on the website.
  • Website interruptions or technical issues.
  • Viruses or other harmful software transmitted through the website.

Nothing in these Terms and Conditions excludes or limits liability where it cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

9. Website Availability

We aim to keep the website available and functioning correctly. However, we do not guarantee that the website or any content on it will always be available or uninterrupted.

We may suspend, withdraw, or restrict access to all or part of the website for maintenance, updates, security, or operational reasons without prior notice.

10. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, store, and protect personal information and how cookies are used on our website.

We encourage you to review these policies when using our website.

11. Acceptable Use

You must not use this website to:

  • Upload or distribute unlawful, offensive, or defamatory content.
  • Attempt to interfere with website security.
  • Collect information about other users without permission.
  • Use automated systems to access, scrape, or copy website content without our consent.
  • Engage in activities that could damage the website, its users, or the reputation of Mercy Care Trust.

12. Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect changes to our website, services, operations, or applicable laws.

Any updates will be published on this page. We recommend reviewing these Terms periodically to stay informed of any changes.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with the use of this website shall be subject to the jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Website Terms and Conditions, please contact us:

Mercy Care Trust
Registered Charity No. 1175037
Birmingham, United Kingdom

Email: info@mercycaretrust.com
Telephone: +44 787 7396854